General Help

Support


Please review the following before submitting your files. If you have any questions, or are unsure about the specifications, please contact our PrePress Department prior to sending your files.

You can also find our General Printing Guidelines below.

Upload your file(s) to us

Acceptable Colour Formats

We accept CMYK or RGB files. Spot Colours and RGB files will be converted to CMYK when printed.

See General Printing Guidelines for more information on colour.

How do I save and send my photo to Colour Tech?

• Photos must be saved with a resolution of 300 dpi (dots per inch)
• If sending from a digital camera, please send us the raw JPG image without resizing (we will resize accordingly)
• If scanning, scan at 150-175 lpi (lines per inch)
• Colour format should be RGB or CMYK (not INDEXED)
• Photos must be saved to the size (or bigger) of the final printed product (H x W)
• File formats accepted are .TIF, .JPG, .BMP, .EPS

Use the convienient File Uploader at the top of this page. You can also Email files to photos@colourtech.com or send via your Dropbox account to dropbox@colourtech.com

Drop Off, Mail or Courier your USB Key/Flash Drive, CD/DVD to:
Colour Tech Marketing Inc.
1-4160 Sladeview Crescent, Mississauga, ON L5L 0A1

Important Notes:
• Actual appearance of photos may vary from one printing device to another
• Images from a website are not normally acceptable for printed products

See General Printing Guidelines for more information on photos.

How to prepare for a photo shoot

Clothing - What to Wear:
The goal of any fine portrait is to direct the viewer’s eye to the face(s) in the portrait. All other elements should be secondary. For individuals, simple long-sleeved garments in medium to dark tones of brown, grey, burgundy, green or blue are pleasing choices when photographed against a medium or dark background. It is most important to wear something you would be wearing when working with your clients. Be comfortable.

Things To Avoid:
• wide or particularly deep V-necks, or bulky cowl neck sweaters that completely hide the neck
• low-cut tops showing cleavage
• florescent, light, and bright colours such as pink, orange, white.
• busy patterns, bold stripes, plaids, checks and prints in suit jackets, ties or blouses are visually confusing and do not photograph well
• short-sleeve shirts (bare arms divert attention and will overpower the face)
• colourful eye-shadow, bright red lipstick, frosted eye-shadow, blush or foundation, strong, black eye-liner

Ladies:
• Keep your neckline simple whether you are wearing a blouse or shirt, sweater, t-shirt or jacket
• If you choose to wear a necklace, broach or earrings, keep it simple
• Wear or bring a suite jacket so you have another look to choose from
• Keep your make-up in natural tones with a flat finish, including lipstick
• Apply a touch heavier than usual but ensure it is well-blended

Gentlemen:
• Men should be clean shaven with hair carefully groomed and trimmed about one week before the portrait session
• If you prefer the unshaven look, facial hair should be carefully groomed

Group Photos
Avoid multi colours and patterns…balance your colours

When in doubt, ask the photographer for advice or bring a change of shirt/blouse or tie.

Supported Software - Preferred

Quark XPress (version 8.5 or lower)
• Include all fonts and supporting images with Quark document (collect for output)
• Picture boxes must not have background set to none unless it is Vector or EPS with a clipping path
• Supporting images should be at a resolution of 300 dpi

Adobe InDesign (version CS6 or lower)
• Include all fonts and supporting images with Quark document (package)
• Picture boxes must not have background set to none unless it is Vector or EPS with a clipping path
• Supporting images should be at a resolution of 300 dpi

Adobe PDF
• Exporting from InDesign
• Exporting from Quark XPress

Adobe Photoshop
• File formats accepted are .PSD, .TIF, .JPG, .BMP, .EPS
• If you have an image with a clipping path, save as an .PSD, .TIF or .EPS
• Your Photoshop files should be at a resolution of at least 300 dpi

Adobe Illustrator (version CS6 or lower)
• Convert all fonts to OUTLINES
• Try to include any placed files separately from artwork
• Save as Illustrator EPS format

Software Supported - Accepted but not Recommended

Corel Draw
• Convert all type to CURVES
• Try to include any placed files separately from artwork
• Files MUST be exported in .EPS format (we will be opening them in Illustrator or Photoshop)

Microsoft Word
Send for text information only. No embedded graphics.

Fonts

Open-Type and True-Type fonts preferred.

See General Printing Guidelines for more information on fonts.

Layout & Templates to Download

• Send at actual size (i.e. Business Card 3.5" x 2")
• Add 1/8" bleed on all sides (if your artwork touches the edge)
• Submit as 1up (not multi-up imposed)
• Keep all type and artwork 1/8" (.125") inside all edges for margins

See General Printing Guidelines for more information on layout.

Layout Templates to Download

Business Cards
Adobe
Photoshop
Templates
Adobe
Illustrator
Templates
Adobe
InDesign
Templates
Quark
XPress
Templates
Adobe
PDF Format
Templates
3.5" x 2" Regular Business Card PS AI ID Q PDF
3.5" x 4" Folded Tent Card PS AI ID Q PDF
Flat Postcards
4.25" x 5.5" Postcard PS AI ID Q PDF
4" x 6" Postcard PS AI ID Q PDF
5.5" x 8.5" Postcard PS AI ID Q PDF
Door Hangers
3.5" x 8.5" Door Hanger PS AI ID Q PDF
Flyers/Posters
8.5" x 11" Flyer PS AI ID Q PDF
11" x 17" Poster PS AI ID Q PDF
Other
Aluminum Retractable Banner Stands PDF Deluxe
PDF Standard
Gift Card Jacket PDF
Illuminated Name Badge PDF
Key Tags PDF
Presentation Folders PS Q PDF
Labels - 3.5" x 1" PDF
Labels - 2" Circle PDF
Labels - 3.5" x 2" Oval PDF

QR Codes

QRcodeWhat is a QR Code???
QR is short for Quick Response. These maze-like images of squares and lines, when scanned, allows someone to view more information about you, your product or your service. Use them to direct customers to your website, contact details, information about a special event or promotion and more.

While similar to bar codes, the QR Code does not require a chunky hand-held scanner but can be read simply by scanning with a smart device (phone or tablet). More useful than a standard barcode, it can store and digitally present much more data, including url links, geo coordinates, and text.

Send the QR code to Colour Tech for printing on your marketing piece.

Disclaimer: Although we will test the QR code before printing, Colour Tech assumes no responsibility for the readability of the code on your printed product.

1. Which Data Type? – determine what you want the user to see when they scan your code

a) Website URL
• the smaller the url, the better (example of URL that is too long - http://m.ralphlauren.com/default.aspx?ab=nym)
• use bit.ly to shorten the link
b) Plain Text (a message you want to display)
c) Phone Number
d) SMS
e) Google Map Location
f) Email Message
g) Contact Details (VCard)
h) Event (VCard)

2. Generate Your QR Code at qrcode.kaywa.com or www.qrstuff.com
• the larger the code and the less detailed the pattern, the better (on printed material, minimum size is 0.6" x 0.6")
• click the radio button to select "Content Type" (QR code you would like to create) > type or paste in the "Content" > and click "Generate". Save the image to your computer.

3. Test the Readability of your QR Code
• Print out Colour Tech's emailed proof of the QR Code at 100%
• Test by scanning with a smart device

Note:
Smart devices (phones or tablets) use a QR Reader to scan QR Codes however, not all smart devices use the same reader. We can suggest the following: NeoReader, ScanLife or QR Code Scanner Pro.

Product Weights

• Magnet Calendar, business card attached, inserted into supplied 6.75 x 3.75 envelope - 36g
• Magnet Calendar, centre magnet removed, business card attached, inserted into supplied 6.75 x 3.75 envelope - 30g
• Magnet Calendar, business card attached, inserted into slim greeting card and supplied 6.75 x 3.75 envelope - 44g
• Magnet Calendar, centre magnet removed, business card attached, inserted into slim greeting card and supplied 6.75 x 3.75 envelope - 38g

Where to send your 'print ready' files

Use the convienient File Uploader at the top of this page. You can also Email files to print@colourtech.com or send via your Dropbox account to dropbox@colourtech.com

Drop Off, Mail or Courier your USB Key/Flash Drive, CD/DVD to:
Colour Tech Marketing Inc.
1-4160 Sladeview Crescent, Mississauga, ON L5L 0A1

Payment Forms and Applications

PDFCredit Application form1
PDFCredit Card Authorization form1

PDFDirect Mail Waiver2

When using Interac e-Transfer, please send to merrita@colourtech.com - Use your invoice number as the password.

1 (PDF form can be filled in electronically and then printed/faxed to finance directly: 905-363-0210 or emailed to ar@colourtech.com)
2 (PDF form can be filled in electronically and then printed/faxed to Colour Tech: 905-820-5376 or emailed to ar@colourtech.com)



Technical Help

General Printing Guidelines


For the best results, we recommend preparing your page layout in a program such as Quark XPress, or InDesign.

Prepare vector art, such as a company logo, in a Draw program such as Adobe Illustrator. Save as .EPS or .AI files and import them into the page layout.

Prepare your photographic images (scans or digital camera images) in programs such as Adobe Photoshop. Save as TIFF, JPEG or PSD files and import them into the page layout.

Vector Art and Photographic Images

Vector art is created in 'draw' programs such as Adobe Illustrator. Vector images are composed of mathematically described objects and paths, called vectors. Think of vectors as electronic rubber bands that describe basic shapes or outlines. You can stretch, shape and fill them with colour to create original drawings. Use vector art to create logos, business graphics and other illustrations that can be resized in a page layout with no loss of sharpness or quality when they are printed.
vector image

Photographic images, also known as 'bit-mapped' images, are grids composed of dots called pixels (short for 'picture elements'). The number of pixels or dots per inch (dpi) in a photographic image determines its 'resolution'. Since photographic images are described in this fixed, grid-like structure, when you enlarge them you are just enlarging the size of the dots. That's why when you print an enlarged bit-map it takes on a jagged, stair-stepped appearance. Photographic images are therefore best printed at their original size. The standard resolution for print-quality photographic images is 300 dpi. This resolution allows for up to 15% enlargement in a page layout without a noticeable loss of quality.
raster image

Fonts

Raster VS Vector?

Raster text is made in photo editing software, such as Photoshop, whereas Vector text is made in layout programs, and vector illustration programs such as InDesign and Illustrator. The difference between them is that raster text is made up of pixels, whereas vector text is a mathematical representation of the text. When expanding raster text it becomes blurry very quickly, whereas vector text will always remain crisp, no matter how large it is being printed. As such it is recommended that all text be vector.

Do I need to send my fonts with the job?
The general rule is that when you send us application files, you should also send the fonts used in those files. However, when you send us correctly prepared PDF files, the fonts should already be embedded in the PDF and will, therefore, not need to be sent separately. By 'embedded', we mean that the font is contained or included in the PDF file.

There are a number of ways to send fonts. Many applications (such as QuarkXPress, InDesign) have the ability to 'package' or 'collect for output', which allow you to gather all of the fonts and other supporting files for easy delivery to a printer. Consult your page layout program's documentation for information about how to use its font-collection feature.

About font formats.
We accept most common Mac and PC font formats, including PostScript Type 1, TrueType, OpenType and OS X dfont.

Colour

One of the most important things to understand in printing is that 4 colour Process (CMYK) is not the same colour that we see when designing our files on the computer (RGB).

RGB imageCMYK image

What is RGB?

RGB Stands for Red Green and Blue. It is additive, which means the 3 colours are put together to recreate its entire spectrum. When the colours are all added together they come to form white. This is what your computer screen uses to display the information, black being an absence of any Red, Green or Blue, and white being all 3 of them combined at the same time.

What is CMYK?

CMYK Stands for Cyan Yellow Magenta and Black, and is a subtractive colour model also referred to as process colour or four colour.  It is subtractive, as inks are layered onto each other once printed. The black ink is added to CMYK as the black that is created by mixing Cyan Magenta and Yellow is not as desirable as the 100 percent black provided by the black ink. These are the inks that are used when printing. The colour white comes from the white paper.

As such when setting your files up for printing it is good form to choose the CMYK colour settings in the program that you are using. However, we can also accept files created in these three colour modes:

• CMYK (recommended for Traditional Offset printing - safest option)
• RGB (recommended for Photographs and Digital Printing)
• PANTONE (recommended for colour critical jobs and destined for Offset 1 or 2 colour printing)

Layout

Bleed

In order to avoid white spaces on the final printed piece, the artwork must be extended beyond the trim size. This is done so that when the paper is trimmed, and the cut is off by a small margin, it will be unnoticeable. The artwork that extends past the trim marks, and is cut off, is called the bleed.  The bleed that Colour Tech requires is 1/16" (min) around the entire final trimmed piece (1/8" is recommended). For example a 4" x 6" postcard would need 4.25" x 6.25" worth of artwork. To make bleed using InDesign, Quark or a vector program such as Illustrator, simply extend all images and backgrounds .0625” off the edge of the page. Photo editing software, such as Photoshop, does not have a bleed feature so set the file size (canvas size) when creating it to include bleed.

bleed example

Text Safety

Text cannot be too close to the edge of the page since it will be cut off if the trim is off by a small margin. We recommend that all text is at least 1/4" from the edge of the page. For business cards and bookmarks, we recommend 1/8” from the edge so that if the trim is off by a small margin, the text will still be intact and appear centred on the page.

As with the 4" x 6" postcard sample above, you can see you need to have the bleed extend past the trim and your text should be within the safety margin.

Multi Page Documents

In multi-page files, arrange the pages in numerical sequence. Do not create 'printer's spreads' or 'facing pages'. Do not 'gang' or 'impose' a number of pages together into one big page.

For multi-page projects such as newsletters, magazines and catalogues, keep in mind that the total number of pages must be divisible by 4. In other words, projects of this type should have 4, 8, 12, 16, 20, 24, etc. pages, the total number always being a multiple of 4. Therefore, if you end up with 23 pages, you should include a blank page or find additional content to bring the total up to 24. Do not leave it up to the printer to decide where the blank pages should fall. Details such as this often cause unnecessary delays.

If you are using a program such as Photoshop or Illustrator, where you can only output one page at a time, please label all files clearly with page numbers. If possible the cover should start with 01, then the inside cover page as 02, and so on.

How to export a High Resolution PDF from Adobe InDesign

Note: The following are suggested settings based on InDesign CS2 on Mac OS 10.3.9. Settings for InDesign CS, CS3, CS4, CS5, CS6 OS X 4.x, OS X 10.5.x, Windows XP, Vista, or 7 may differ in some minor respects. Your settings may need to be customized according to the specific requirements of your print job.

Click File + Export or press CMD + E on the keyboard.
Name the file; navigate to where you wish to save it; Format: Adobe PDF; click Save.
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General: Adobe PDF Preset: [Press Quality]; uncheck Optimize for Fast Web View
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Compression: Leave defaults but change Compression to ZIP for Colour and Grayscale Images (leave CCITT Group 4 for Monochrome Images).
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Marks and Bleeds: All Printer's Marks: Leave Unchecked; 
Bleed: 0.0625"
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Output: Colour Conversion: No Colour Conversion; Profile Inclusion Policy: Don't Include Profiles.
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Please note: the above colour settings are valid for InDesign files in which the images are already CMYK. If you have placed RGB images and wish to convert them to CMYK in the PDF file, use the following settings instead: Colour Conversion: Convert to Destination (Preserve Numbers)
Destination: U.S. Web Coated (SWOP) v2
Profile Inclusion Policy: Don't Include Profiles.

Ink Manager: if your InDesign file was created with Pantone or spot colours, but should print in CMYK, open the Ink Manager and check All Spots to Process
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Advanced: leave defaults.
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Security: leave defaults.
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Click Save Preset and type Colour Tech PDF (choosing the Colour Tech PDF preset the next time you export to PDF will recall all these settings).
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Click Export.
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Congratulations! You have successfully created an InDesign Export Preset and exported your InDesign file to PDF.

How to export a High Resolution PDF from Quark XPress

Coming soon...