Technical FAQ
Find answers to the most common technical questions.
 


Acceptable Colour Formats?

  • We can accept and print CMYK or RGB files.

top

How do I save and send my photo?

  • Photos must be saved with a resolution of 225-300 dpi. (Not 72dpi)
  • If sending from a digital camera, please send us the raw JPG image without resizing.
    We will resize accordingly.
  • If scanning, scan at 150-175 lines per inch (LPI)

  • Photos must be saved to the size (or bigger) of the final printed product. (H x W)
  • Colour format should be RGB or CMYK. (not INDEXED)
  • File formats accepted are .TIF, .JPG .BMP, .EPS, .PICT
  • NOTE: Images from a web-site are not normally acceptable for printed products.
  • E-Mail or send Disk to Colour Tech.

  • **actual appearance of photo may vary from one printing device to another.

top

What software applications do you support?

Quark XPress
  • Include all images and fonts along with Quark document.
  • All picture boxes must not have background set to none, unless it is Vector or EPS with a clipping path.
  • Macintosh and Windows Quark files accepted.

Adobe Photoshop
  • File formats accepted are .TIF, .JPG, .BMP, .EPS, .PICT (No .GIF files)
  • If you have an image with a clipping path save as an EPS.

Adobe Illustrator
  • Convert all type to OUTLINES.
  • Try to include any placed files separately from artwork. (Embedded files are a lot more troublesome to work with.)
  • Save as Illustrator EPS format.

Corel Draw
  • Convert all type to CURVES.
  • Try to include any placed files separately from artwork. (Embedded files are a lot more troublesome to work with.)
  • YOU MUST EXPORT YOUR FILES AS .EPS FORMAT (We will be opening them in Illustrator or Photoshop, not in Corel Draw)
  • NO .CDR FILES ACCEPTED

Microsoft Word
  • Send for text information only. No embedded graphics.

WordPerfect
  • Send for text information only. No embedded graphics.

FILES NOT ACCEPTED
  • Adobe Pagemaker
  • Microsoft Publisher

top

What about my fonts?


MACINTOSH:
  • You must provide all Macintosh screen and printer fonts that have been used.
  • Include any font used by a graphic not converted to outlines.

PC/WINDOWS:
  • Please do not send PC/Windows fonts.
  • Provide names of fonts used.
  • We have only limited access to PC fonts so some or all fonts may have to be substituted.
  • Provide sample of artwork for us to be able to match fonts if needed.

top

What size do I send?

PHOTOS:
  • Photos must be saved with a resolution of 225-300 dpi. (Not 72dpi)
  • Photos must be saved to the size (or bigger) of the final printed product. (H x W ie. 2" tall)

DOCUMENTS:
  • Send at actual size. (ie. Business Card 3.5" x 2")
  • Provide files only 1up.
  • Keep all type and artwork 1/8" (.125") inside all edges for margins.

top

What disks do you accept?

  • You can mail or courier Mac or PC disks to us.
  • We accept: 3.5" Floppy Disk (1.4mb)
  • ZIP (100mb)
  • CD ROM / DVD ROM

top

What are your bleed specifications?

  • For bleeds, extend art at least 1/16" (.062") on all sides. 1/8" (.125") preferred.
  • Click here to download our "Understanding Bleed" .pdf

top

Where do I send my files?

  • You can E-Mail files here or mail/courier artwork and disks to us at:

  • Colour Tech Marketing Inc.
    4160 Sladeview Crescent, Unit 1
    Mississauga, Ontario L5L 0A1
    Attn: Order Department

top