1. PRICING
a) Prices listed on this website include 2 proofs e-mailed to you and one corrected photograph for the ordered product. Additional charges will apply for proofs beyond the second proof (errors made by Colour Tech not included) and/or for more than one corrected photograph.
b) Prices mentioned in the marketing guide are only product prices. Your total order price will include the set-up charges (if applicable), product price and applicable shipping costs and taxes. All deliveries to residential addresses will attract an additional $5 charge, over and above the normal shipping charges.
c) Colour Tech reserves the right to alter prices, terms and conditions of sale at any time at its' sole discretion and without prior notice.
2. PROOFS
Proofs shall be provided ONLY for the chosen template. If you wish to see a proof for more than one template, additional charges will apply.
3. PHOTOGRAPHS
Corrected photographs are available to you in an appropriate format for an additional charge.
4. PRODUCTION & PRODUCTION TIMES
a) All products will be produced to generally accepted industry standards. One hundred percent repeatability of printing ink shades is not possible. Paper mills may vary shades slightly. Industry standard of 5% overruns or underruns will prevail.
b) Production time varies from product to product. Colour Tech will not print your order until an approval of your proof has been received by Colour Tech. We offer a Rush Delivery Service and there will be a Rush Service Charge levied. Please call for details.
5. POSTCARD ORDERS
Colour Tech Marketing Inc. does not guarantee turnaround timeframes; however we generally print, address and mail your postcards First Class within 48 hours of having all information necessary to create your postcard (excluding weekends or major holidays). Your postcards are deposited into the Canada Post Gateway facility in Mississauga, after which they become the responsibility of Canada Post. These mailings are addressed with the addresses generated based on your listing criteria or by information supplied by you, the client. Canada Post delivery standards on First Class mail are two (2) to eight (8) business days. When you place your Order, you agree that delivery to Canada Post fulfills our Order Obligations and you must waive any right to dispute any related credit card charges because of delayed or non-delivery by Canada Post.
6. RADIAL SEARCHES/MAILING LISTS
Mailing Lists/Radial Searches provided by Colour Tech may contain telephone numbers that are registered on the National DNCL. The responsibility lies with the Agent to ensure they do not place calls to those numbers by registering themselves as a Telemarketer with the National DNCL. For further detailed information, please call them directly at: 1-877-249-CRTC (2782) or visit their website at: www.crtc.gc.ca/eng/dncl.htm
7. PAYMENT
Acceptable methods of payment are Visa, Master Card, American Express, Cheques and Cash. The total order price will debited to your credit card immediately upon receipt of the order by Colour Tech. Orders being paid by cheque will be held until full payment is received by Colour Tech. For any cheque returns on account of insufficient funds, an NSF charge of $30 will be levied over and above your original order value.
8. OUR SERVICES
We authorize you to access our website and use our services provided you consent to our Terms & Conditions and our Privacy Policy. We do not make any representation or guarantee as to the results you might obtain while using our services. We cannot be held responsible for errors that may be found in the Multiple Listing Service information provided to us. We are not responsible for the accuracy of addresses provided by our third party address vendors nor are we responsible for delayed or non-delivery by Canada Post. We reserve the right to decline any order, at any time, without assigning any reason.
9. CANCELLED ORDERS
If, for any reason you cancel your order, you are responsible for the payment for any work done PRIOR to cancellation. The minimum charge is your set up fee or C$25, whichever is greater.
10. ORDER DISCREPANCY
Any discrepancies with your order must be reported to Colour Tech Marketing Inc. within 30 days of receipt.
11. SERVICE CHARGES
Please click here to see a schedule of service charges that may apply to your order.
